“I’ve had the privilege of working closely with Dawn during my time as Manager of Financial Operations, and I can honestly say her impact on both my professional growth and our organization has been exceptional. She has a rare ability to take complex Microsoft 365 tools—whether it’s Power BI, SharePoint, OneDrive, or advanced Excel practices—and make them practical, accessible, and genuinely useful in day-to-day operations. More importantly, she doesn’t just teach the “how,” she explains the WHY, which has helped me build confidence and think more strategically about how we use technology. Her mentorship has been invaluable to me. She is patient, thoughtful, and incredibly generous with her knowledge. She has a way of meeting you where you are, then guiding you forward in a way that feels both supportive and empowering. Beyond her technical expertise, she brings a level of professionalism, organization, and clarity that elevates every team she works with. She doesn’t just improve systems—she improves the people using them. Any organization or individual looking to strengthen their Microsoft 365 capabilities will benefit enormously from working with her. I’m grateful for everything I’ve learned from her and can’t recommend her highly enough."